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• Company Administrators: Stay Alert!

  - by Pete

  Some of our customers choose to use the Themes feature to rebrand their Training and Support Center link, and redirect it to an internal support site. If your company does this, we strongly advise that for your employees that have the Administrator role, you maintain a separate theme that keeps the Administrator's Training and Support link pointed to the CRM On Demand Training and Support Center, and not redirect it to an internal support site. Why? The company administrator needs access to the Training and Support Center because it gives them pod-specific application alerts on the Support tab and pod-specific release information on the Release Info tab. If a customer no longer has access to the Training and Support Center URL because they have already rebranded that link, they can contact Customer Care to request it again.  

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• New Training and Support Center Coming Soon!

  - by Ruth

  The CRM On Demand Training and Support Center is getting a face lift. In May 2010 we will unveil the new and improved layout, look and feel, and even some new content. Some of you told us loud and clear that you wanted an easier way to find our training courses and other important information. Well, here you are: Immediately you see the look and feel has changed and things have moved around a bit. You may ask, "How can I find the training catalog? Service requests? Downloads?" There are a few ways to find what you're looking for. You may use the search box to find training, quick guides, downloads, best practices, FAQs and more. You may also click the tabs or links in the blue bar, like Browse Training, to browse other documents and information. Here is a brief outline of the tabs and links that will help as you navigate this new tool: The Support tab provides alerts and notifications specific to your application environment. The Get Started tab is organized by role and contains links to resources aimed at helping you get the most out of your first 30 days with CRM On Demand. The Learn More tab outlines information in key topic areas, like administration, integration, and reports. Go to this tab to get the resources you need to move beyond the basics. The Release Information tab contains information specific to the current and upcoming releases of CRM On Demand. Access this tab to learn about and prepare for upgrades to your CRM On Demand application. The Best Practices tab contains a compilation of knowledge gained by experts that work with CRM On Demand day in and day out. Access this knowledge to benefit from their vast experience. The Communities tab offers connections to others in the CRM On Demand community through forums, communities, blogs, and more. The Browse training link opens the training catalog.Take a look at the instructor-led training, Webinars, quick guides, use cases, and tools available to you. The Browse Knowledge link takes you to our knowledge base where you can get answers to frequently asked questions. The Submit a Service Request link directs you to My Oracle Support where you can log a service request. The steps in that process have not changed. The Web Services Library provides simple APIs and a link to Oracle Sample Code where you can get samples that can help you build custom integrations. The Add-On Applications link allows access to our downloadable applications that allow you to extend the functionality of CRM On Demand. The Templates and Tools link provides access to resources that can help you design and build CRM On Demand to meet your company's specific needs. A lot has changed and I know it is a lot to take in. To help you out, we have a printable quick guide that you can use during this transition. As always, let us know what you think: [email protected].

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• A quick note about the end of SQL Server 2005 mainstream support

  - by AaronBertrand

  In a previous blog post about Service Pack 4 , I said the following: "...from this point forward all you're likely to see are cumulative updates to the SP3 and SP4 branches and, roughly a year from today, mainstream support will only need to maintain the SP4 branch. You can read more about this in the following blog post from the CSS blog: Mainstream vs Extended Support and SQL Server 2005 SP4: Can someone explain all of this? " In that post, I focused on these words in the product lifecycle chart:...(read more)

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• Reminder: Premier Support for 10gR2 10.2.0.4 Database ends July 2010

  - by Steven Chan

  Regular readers know that Premier Support for the Oracle 10gR2 Database ends in July 2010, a scant few months from now.  What does that mean for E-Business Suite environments running on this database?The Oracle E-Business Suite is comprised of products like Financials, Supply Chain, Procurement, and so on.  Support windows for the E-Business Suite and these associated applications products are listed here:Oracle Lifetime Support > "Lifetime Support Policy: Oracle Applications" (PDF)The Oracle E-Business Suite can run on a variety of database releases, including 10gR2, 11gR1, and 11gR2.  Support windows for database releases are listed here:Oracle Lifetime Support > "Lifetime Support Policy: Oracle Technology Products" (PDF)Looking at those two documents together, you'll see that:Premier Support for Oracle E-Business Suite Release 11i ends on November 30, 2010Premier Support for Oracle E-Business Suite Release 12 ends on January 31, 2012Premier Support for Oracle E-Business Suite Release 12.1 ends on May 31, 2014Premier Support for Oracle Database 10.2 (a.k.a. 10gR2) ends on July 31, 2010[Note: These are the Premier Support dates as of today.  If you've arrived at this article in the future via a search engine, you must check the latest dates in the Lifetime Support Policy documents above; these dates are subject to change.]It's a bit hard to read, thanks to the layout restrictions of this blog, but the following diagram shows the Premier and Extended Support windows for the last four major database releases certified with Apps 11i:Do the EBS Premier Support dates trump the 10gR2 DB date?No.  Each of the support policies apply individually to your combined EBS + DB configuration.  The support dates for a given EBS release don't override the Database support policy.

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• WCI Analytics Installation / Configuration Support Webinar

  - by brian.harrison

  Based on the success of the OAM / WCI integration webinar, the second in our series of Technical Support "brown bag" webinars will be delivered on Tuesday, March 30 at 8AM Pacific Daylight Time. Please review the details below, if you would like to attend the webinar, please take a moment to send an email to the address provided for registration and you will be enrolled in the meeting. What are the best practices for installing and configuring Analytics for the WebCenter Interaction (formerly "ALUI") Portal Application? What are some of the most common failures that occur in this implementation and what can be done to correct these common issues? What are the most common reasons for the tables to be "empty" when I try to produce utilization reports? These are just some of the main areas that will be covered in this one hour webinar which will demonstrate the WCI Analytics installation and configuration in action. Our demonstration will focus on areas where Technical Support sees the largest numbers of customer questions become support incidents in an effort to help avoid the need to create an incident to get the implementation working properly in the customer environment. We will demonstrate the most recent version of WCI Analytics (10.3.0.1) for this presentation, but naturally specific issues known to specific versions will be covered as well. Please join us for what we know will be a valuable and relevant learning session. If you would like to attend this session please send an email to [email protected] indicating your interest, and we will respond to you with a meeting invitation including all of the required access information.

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• Reminder: Premier Support for EBS 11i ends November 2010

  - by Steven Chan

  Apps sysadmins are going to have a busy year.  If you're still running your E-Business Suite environment on the 10gR2 database, I hope that you're aware that Premier Support for 10.2 ends in July 2010.  But if you're still on Oracle E-Business Suite Release 11i version 11.5.10, the impending end of Premier Support this year on November 30, 2010 is even more important.  Support windows for Oracle E-Business Suite are listed here:Oracle Lifetime Support > "Lifetime Support Policy: Oracle Applications" (PDF)Premier Support runs for five years from a product's first release.  In the case of Oracle E-Business Suite Release 11.5.10, that window was increased to six years in recognition of the challenges that some of you face in justifying major upgrades in today's economy. Here's a graphical summary of the EBS 11.5.10's support stages:First year of Extended Support fees for EBS 11.5.10 waivedRegular readers may recall that fees for the first year of Extended Support for EBS 11.5.10 are waived.  There is nothing that customers need to do to remain fully supported other than keep your support contracts current.  Higher fees for Extended Support will start December 1, 2011 for most platforms.  This is formally documented here:Technical Support Policies > "Oracle's Technical Support Policies" (PDF)

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• Reasonable expectation to support new Operating Systems?

  - by Neil N

  My company has a desktop app originally developed for Windows XP. The original programmer has since been fired (fired with extreme prejudice I might add). I have fixed the app various times but overall try to avoid it, it is a mess and the only real way to fix it is to completely rewrite it, which could take a year. We have been trying to "forget" about this app, and instead steer clients towards our web version, which is more up to date, easier to maintain, easier to extend, and WAY easier to support. Most clients agree, the web version is just better all around. However we have one client that insists on using the desktop app. The app required a little duct tape to get working on Vista, but now completely breaks on Windows 7. I'm not even sure WHAT all the fixes are to get it working on Win7 (the current time estimate stands at "miracle") but after both installing the RELEASE build, and running the DEBUG build from Visual Studio, the app has errors on nearly every user action, and from what I can see from a high level test run, none of them are related. Since Windows 7 did not exist when this app was developed, is my company really expected to make all the required changes to make it function as "smoothly" as it did on XP?

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• With a small development team, how do you organize second-level support?

  - by Lenny222

  Say, you have a team of 5 developers and your inhouse customers demand a reasonable support availability of say 5 days a week, 9am-6pm. I can imagine the following scenarios: the customers approach the same guy, every time. Downside: single point of failure, if the guy is unavailable. each developer is assigned one week of support duty. Downside: how to you distribute the work evenly in times of planned (vacation) and unplanned (sickness) unavailability? each developer is assigned one day of support duty. Downside: similar to above, but not as bad. a randomly picked developer handles the support request. Downside: maybe not fair, see above. What is your experience?

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• Android: retrieving all Drawable resources from Resources object

  - by Matt Huggins

  In my Android project, I want to loop through the entire collection of Drawable resources. Normally, you can only retrieve a specific resource via its ID using something like: InputStream is = Resources.getSystem().openRawResource(resourceId) However, I want to get all Drawable resources where I won't know their ID's beforehand. Is there a collection I can loop through or perhaps a way to get the list of resource ID's given the resources in my project? Or, is there a way for me in Java to extract all property values from the R.drawable static class?

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• SUNsetting of legacy support apps to My Oracle Support

  - by chris.warticki

  Prepare for the upcoming retirement of Member Support Center, SunSolve and others.  December 10-12 will be the migration weekend to My Oracle Support.  The number one call to action to ensure continuous support is to register for My Oracle Support today.  There are still many opportunities to attend one of the remaining live sessions that the Customer Support Education team is leading.  Please join the discussion on the Support Training Community or Using My Oracle Support Community.   Register for any of the 80+ Global Sessions for Customers Welcome—SUN Customers and Partners Transition to My Oracle Support FAQ for Legacy Sun Customers   Escalation Instructions Network of Oracle Resources -Chris Warticki twittering @cwarticki Join one of the Twibes - http://twibes.com/MyOracleSupport or http://twibes.com/OracleSupport

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• Frequently Asked Questions about Latest EBS Support Changes

  - by Steven Chan (Oracle Development)

  Two important changes to the Oracle Lifetime Support policies for Oracle E-Business Suite were announced at OpenWorld.  These changes affect EBS Releases 11i and 12.1. The changes are detailed in this My Oracle Support document: E-Business Suite 11.5.10 Sustaining Support Exception & 12.1 Extended Support Now to Dec. 2018 (Note 1495337.1) A new document answering the top Frequently Asked Questions about these support changes is now available: E-Business Suite Releases - Support Policy FAQ (Note 1494891.1) Questions answered in this new FAQ include: Why is Oracle providing an exception for Severity 1 Production Support for the first year of Sustaining Support for EBS 11.5.10? Will customers need to purchase an additional contract for the 11.5.10 Exception to Sustaining Support? What defines Severity 1 Production Support in the 11.5.10 Exception to Sustaining Support? What are the differences in the Lifetime Support Policy feature benefits from Extended Support to the Severity 1 Production Support in the 11.5.10 Exception to Sustaining Support? More questions about US 1099, Payroll legislative updates, security patches, and more 1. Changes for EBS 11i Sustaining Support The first change is that  we will be providing an exception for the first 13 months of Sustaining Support on Oracle E-Business Suite Release 11.5.10 (11i10), valid from December 1, 2013 – December 31, 2014. This exception support will be comprised of three components: New fixes for Severity 1 production issues United States Form 1099 2013 year-end updates Payroll regulatory updates for the United States, Canada, United Kingdom, and Australia for fiscal years ending in 2014 Customers environments must have the minimum baseline patches (or above) for new Severity 1 production bug fixes as documented here: Patch Requirements for Extended Support of Oracle E-Business Suite Release 11.5.10 (Note 883202.1) 2. Changes for EBS 12.1 Extended Support More time:  Extended Support period for E-Business Suite Release 12.1 has been extended by nineteen months through December, 2018. Customers with an active Oracle Premier Support for Software contract will automatically be entitled to Extended Support for E-Business Suite 12.1. Fees waived:  Uplift fees are waived for all years of Extended Support (June, 2014 – December. 2018) for customers with an active Oracle Premier Support for Software contract. During this period, customers will receive all of the components of Extended Support at no additional cost other than their fees for Software Update License & Support. Where can I learn more? There are two interlocking policies that affect the E-Business Suite:  Oracle's Lifetime Support policies for each EBS release (timelines which were updated by this announcement), and the Error Correction Support policies (which state the minimum baselines for new patches). For more information about how these policies interact, see: Understanding Support Windows for E-Business Suite Releases What about E-Business Suite technology stack components?Things get more complicated when one considers individual techstack components such as Oracle Forms or the Oracle Database.  To learn more about the interlocking EBS+techstack component support windows, see these two articles: On Apps Tier Patching and Support: A Primer for E-Business Suite Users On Database Patching and Support: A Primer for E-Business Suite Users Related Articles Extended Support Fees Waived for E-Business Suite 11i and 12.0 EBS 12.0 Minimum Requirements for Extended Support Finalized

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• Vorsprung für Partner – auch beim Support

  - by Alliances & Channels Redaktion

  Solider Support ist für Oracle eine Selbstverständlichkeit, das ist nichts Neues. Aber wussten Sie auch, dass Oracle Support für Partner besondere Konditionen und Tools anbietet? Der Weg dorthin ist ganz einfach: Loggen Sie sich in das OPN-Portal ein. Über den Klickpfad „Partner with Oracle“, „Get startet“, „Levels and Benefits“ und „View all benefits“ gelangen Sie zu einer Übersicht, welches Level welche Support Benefits mit sich bringt. Als Partner erhalten Sie eine eigene Oracle Partner SI Nummer, sprich einen Support Identifier, der den Zugriff auf die Wissensdatenbank, technische Unterlagen, den Patch Download Bereich und verschiedene Communities im Support Portal „My Oracle Support“ eröffnet. Zudem haben Sie selbstverständlich die Möglichkeit, Service Request (SR) Pakete zu kaufen. Je nach Partner Level verfügen Sie über eine bestimmte Menge an freien Service Requests. Deren Zahl können Sie mit jeder weiteren Spezialisierung vermehren. Und: Beim Support-Einkauf für den Eigenbedarf erhalten unsere Partner einen Preisnachlass. Ein Blick ins OPN-Portal lohnt sich also auch in Support-Fragen!

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• Make Eclipse use src/test/resources instead of src/main/resources

  - by Bernhard V

  Hi! I'm writing a little Maven application in Eclipse. I store some property files and my application context in the directory src/main/resources. I now want to make Eclipse use properties in the directory src/test/resources. So when I run and debug the program in Eclipse, these test properties should be used. Do you know how I could make that happen?

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• EBS 12.0 Minimum Requirements for Extended Support Finalized

  - by Steven Chan

  Oracle E-Business Suite Release 12.0 will transition from Premier Support to Extended Support on February 1, 2012.  New EBS 12.0 patches will be created and tested during Extended Support against the minimum patching baseline documented in our E-Business Suite Error Correction Support Policy (Note 1195034.1).These new technical requirements have now been finalized.  To be eligible for Extended Support, all EBS 12.0 customers must apply the EBS 12.0.6 Release Update Pack, technology stack infrastructure updates, and updates for EBS products if they're shared or fully-installed.  The complete set of minimum EBS 12.0 baseline requirements are listed here:E-Business Suite Error Correction Support Policy (Note 1195034.1)

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• Live Support Webinar for Oracle Primavera Customers

  - by karl.prutzer

  Hi all, Our Customer Support team is hosting another Live Support Webinar for Oracle Primavera customers scheduled for May 6, 2010 at 11am Eastern Time. The webinar covers the following topics. Best Practices when submitting an SR My Oracle Support Overview Support Resources - lifetime support policy, My Oracle Support Speed training resources, etc. Both the conference key for the web conference and the audio passcode for the call is... Primavera Audio Conference Details Toll Free dial in number = 1.877.808.5067 International Toll dial in number = 1.706.902.0289 Web conference link https://strtc.oracle.com/imtapp/app/sch_mtg_details.uix?mID=6761278

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• Game Design Resources for Programmers

  - by user17028

  I am a self-taught high school programmer (have an internship at local university), and understand the fundamentals of C++ and other related languages. I am looking to expand into game development, and have found a good DirectX book from which I will study. However, what are some good resources (online tutorials/books/etc) for C++ game programming which are tailored towards someone who is already experienced with C++? Most of the resources I have found attempt to teach basic programming, then get into game development.

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• Game Programming Resources for Programmers

  - by user17028

  I am a self-taught high school programmer (have an internship at local university), and understand the fundamentals of C++ and other related languages. I am looking to expand into game development, and have found a good DirectX book from which I will study. However, what are some good resources (online tutorials/books/etc) for C++ game programming which are tailored towards someone who is already experienced with C++? Most of the resources I have found attempt to teach basic programming, then get into game development.

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• Snow Leopard doesn't repair permissions, despite showing / saying its fixed them?

  - by Jules

  Sometime ago, I used carbon copy as I was replacing my hard drive in my Mac Mini running Snow Leopard. Afterwards, on my new drive I had some permission problems. I've tried several times running a repair permissions / repair disk from disk util. It shows that there are problems and I think it says its correceted the problems. However the problems remain, what can I do to fix them ? It doesn't seem to cause me any problems, that I can tell EDIT Repairing permissions for “Macintosh HD” Permissions differ on "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/Italian.lproj/UIAgent.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/Italian.lproj/UIAgent.nib". Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/jconsole.jar", should be -rw-r--r-- , they are lrwxr-xr-x . Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/jconsole.jar". User differs on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib", should be 95, user is 0. Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib". User differs on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Libraries", should be 95, user is 0. Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Libraries". Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/Contents/Home/lib/security/cacerts", should be -rw-r--r-- , they are lrwxr-xr-x . Repaired "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/Contents/Home/lib/security/cacerts". Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/Contents/Resources/Java/deploy.jar", should be -rw-r--r-- , they are lrwxr-xr-x . Repaired "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/Contents/Resources/Java/deploy.jar". Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/Contents/Resources/Java/libdeploy.jnilib", should be -rwxr-xr-x , they are lrwxr-xr-x . Repaired "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/Contents/Resources/Java/libdeploy.jnilib". Permissions differ on "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreenLeopard386.app/Contents/Resources/Italian.lproj/MainMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreenLeopard386.app/Contents/Resources/Italian.lproj/MainMenu.nib". Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/zh_TW.lproj/RemoteDesktopMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/zh_TW.lproj/RemoteDesktopMenu.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/zh_TW.lproj/UIAgent.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/zh_TW.lproj/UIAgent.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/zh_TW.lproj/MainMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/zh_TW.lproj/MainMenu.nib". Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/zh_CN.lproj/RemoteDesktopMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/zh_CN.lproj/RemoteDesktopMenu.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/zh_CN.lproj/UIAgent.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/zh_CN.lproj/UIAgent.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/zh_CN.lproj/MainMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/zh_CN.lproj/MainMenu.nib". Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/ko.lproj/RemoteDesktopMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/ko.lproj/RemoteDesktopMenu.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/ko.lproj/UIAgent.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/ko.lproj/UIAgent.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/ko.lproj/MainMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/ko.lproj/MainMenu.nib". Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/Dutch.lproj/RemoteDesktopMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/Dutch.lproj/RemoteDesktopMenu.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/Dutch.lproj/UIAgent.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/Dutch.lproj/UIAgent.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/Dutch.lproj/MainMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/Dutch.lproj/MainMenu.nib". Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/Italian.lproj/RemoteDesktopMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/Italian.lproj/RemoteDesktopMenu.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/Italian.lproj/MainMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/Italian.lproj/MainMenu.nib". Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/Spanish.lproj/RemoteDesktopMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/Spanish.lproj/RemoteDesktopMenu.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/Spanish.lproj/UIAgent.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/Spanish.lproj/UIAgent.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/Spanish.lproj/MainMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/Spanish.lproj/MainMenu.nib". Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/French.lproj/RemoteDesktopMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/French.lproj/RemoteDesktopMenu.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/French.lproj/UIAgent.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/French.lproj/UIAgent.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/French.lproj/MainMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/French.lproj/MainMenu.nib". Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/German.lproj/RemoteDesktopMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/German.lproj/RemoteDesktopMenu.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/German.lproj/UIAgent.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/German.lproj/UIAgent.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/German.lproj/MainMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/German.lproj/MainMenu.nib". Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/Japanese.lproj/RemoteDesktopMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/Japanese.lproj/RemoteDesktopMenu.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/Japanese.lproj/UIAgent.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/Japanese.lproj/UIAgent.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/Japanese.lproj/MainMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/Japanese.lproj/MainMenu.nib". Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPluginCocoa.bundle/Contents/Resources/Java/deploy.jar", should be -rw-r--r-- , they are lrwxr-xr-x . Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPluginCocoa.bundle/Contents/Resources/Java/deploy.jar". Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPluginCocoa.bundle/Contents/Resources/Java/libdeploy.jnilib", should be -rwxr-xr-x , they are lrwxr-xr-x . Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPluginCocoa.bundle/Contents/Resources/Java/libdeploy.jnilib". Permissions differ on "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/English.lproj/RemoteDesktopMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/Menu Extras/RemoteDesktop.menu/Contents/Resources/English.lproj/RemoteDesktopMenu.nib". Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAgent" has been modified and will not be repaired. Permissions differ on "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/English.lproj/UIAgent.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Remote Desktop Message.app/Contents/Resources/English.lproj/UIAgent.nib". Permissions differ on "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/English.lproj/MainMenu.nib", should be drwxr-xr-x , they are -rwxr-xr-x . Repaired "System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Support/LockScreen.app/Contents/Resources/English.lproj/MainMenu.nib". Group differs on "private/var/log/kernel.log", should be 80, group is 0. Permissions differ on "private/var/log/kernel.log", should be -rw-r----- , they are -rw-r--r-- . Repaired "private/var/log/kernel.log". Group differs on "private/var/log/secure.log", should be 80, group is 0. Permissions differ on "private/var/log/secure.log", should be -rw-r----- , they are -rw-r--r-- . Repaired "private/var/log/secure.log". Group differs on "private/var/log/system.log", should be 80, group is 0. Permissions differ on "private/var/log/system.log", should be -rw-r----- , they are -rw-r--r-- . Repaired "private/var/log/system.log". Permissions repair complete

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• Supporting HR Transformation with HelpDesk for Human Resources

  - by Robert Story

  Upcoming WebcastTitle: Supporting HR Transformation with HelpDesk for Human ResourcesDate: May 13, 2010 Time: 9:00 am PDT, 10 am MDT, 17:00 GMT Product Family: PeopleSoft HCM & EBS HRMS Summary HR transformation is a strategic initiative at many companies where world-class employee HR service delivery and a reduction of HR operating costs are top priorities. Having a centralized service delivery model and providing employees with tools to better help themselves can be very key to this initiative. This session shares how Oracle's PeopleSoft HelpDesk for Human Resources provides the technology foundation and best practices for this transformation. HelpDesk for Human Resources now integrates with both PeopleSoft HCM and E-Business Suite HRMS. This one-hour session is recommended for technical and functional users who want to understand what is new in PeopleSoft Help Desk for Human Resources 9.1 and how it benefits both PeopleSoft HCM and E-Business Suite HRMS customers. Topics will include: Understand the latest features and functionality Gain insight into future product direction Plan for implementation or upgrade of this module in your current system A short, live demonstration (only if applicable) and question and answer period will be included. Click here to register for this session....... ....... ....... ....... ....... ....... .......The above webcast is a service of the E-Business Suite Communities in My Oracle Support.For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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• Letölthetoek a Support szemináriumok anyagai

  - by user552636

  Nézzen be és tájékozódjon! Support szemináriumok minden hónap elso szerdáján 9:00 órától 11:00 óráig az Oracle Hungary irodában (1095 Budapest, Lechner Ödön fasor 7. II. em.)  A szeminárium sorozat havi aktuális témája megtekintheto a My Oracle support (https://support.oracle.com) 1475680.1 cikkében.  Örömmel jelzem, hogy immár letölthetoek a korábbi szemináriumok anyagai, és természetesen elérhetové tesszük majd az újabb prezentációkat is:  Oracle Support szemináriumok anyagai – Letöltés Köszönjük érdeklodését a “Nézzen be és tájékozódjon!”  Support szemináriumokon bemutatott eloadások iránt. LETÖLTÉSEK Esemény - Dátum Eloadás címe Eloadó Eloadás anyagának mérete Nézzen be és tájékozódjon 2013. Június 5. Hibabejelentés lépésrol lépésre Gruhala Izabella 3.72 MB Nézzen be és tájékozódjon 2013. Május 8. Proaktív támogatás a Premier Support-tal Izabella Gruhala 4.95 MB HOUG 2013. Április 8. Az Oracle támogatás szabályrendszere Martonfalvi Adrienn Megyesi Balázs 933 KB HOUG  2013. Április 8. Hatékony együttmuködés a Support-tal Gruhala Izabella 5.26 MB HOUG  2013. Április 8. Oracle Auto Service Request Miklecz Szabolcs 494 KB HOUG  2013. Április 8. Oracle Konfiguráció Kezelo Gruhala Izabella 1.22 MB HOUG  2013. Április 8. „A Végtelenbe és tovább… “ Oracle Platinum Services Fodor László 2.85 MB Nézzen be és tájékozódjon  2012. November 7. Migrációs szabályok Zelenyánszki Andrea 380 KB Nézzen be és tájékozódjon 2012. Október 1. Oracle licencelés alapfokon Zelenyánszki Andrea 258 KB

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• Is there an official Ubuntu free support team?

  - by João Pinto

  I have found that there is an "Ubuntu Support Team" at https://launchpad.net/~ubuntu-helpteam but I am not sure it's official or active. Please note that I am not referring to bug fixing support, I am referring to the broader OS support, with people available to engage users needing support with a problem and drive it to a proper resolution. Is there an official team for this purpose with a clear scope and activity plan ?

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• Ruby on Rails resources

  - by andrewpthorp

  I was hoping I could find some good ruby on rails reading/resources. Please note, I currently am aware of the following: Pragmatic Bookshelf (Exceptional Ruby, Agile web development with rails, etc) Addison Wesley (Rails AntiPatterns, The Rails 3 Way, etc) freenode #rubyonrails RSS Feeds (thoughtbot, pivotal blabs) railscasts I am looking for any other good resources. What are the best RSS feeds? What are the best books? Blogs? Videos? Any information you can share would be great!

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• When runs a product out of support?

  That is a question I get regularly from customers. Microsoft has a great site where you can find that information. Unfortunately this site is not easy to find, and a lot of people are not aware of this site. A good reason to promote it a little. So if you ever get a question on this topic, go to http://support.microsoft.com/lifecycle/search/Default.aspx. At that site, you can find also the details of the policy Microsoft Support Lifecycle Policy The Microsoft Support Lifecycle policy took effect in October 2002, and applies to most products currently available through retail purchase or volume licensing and most future release products. Through the policy, Microsoft will offer a minimum of: 10 years of support (5 years Mainstream Support and 5 years Extended Support) at the supported service pack level for Business and Developer products 5 years Mainstream Support at the supported service pack level for Consumer/Hardware/Multimedia products 3 years of Mainstream Support for products that are annually released (for example, Money, Encarta, Picture It!, and Streets & Trips) Phases of the Support Lifecycle Mainstream Support Mainstream Support is the first phase of the product support lifecycle. At the supported service pack level, Mainstream Support includes: Incident support (no-charge incident support, paid incident support, support charged on an hourly basis, support for warranty claims) Security update support The ability to request non-security hotfixes Please note: Enrollment in a maintenance program may be required to receive these benefits for certain products Extended Support The Extended Support phase follows Mainstream Support for Business and Developer products. At the supported service pack level, Extended Support includes: Paid support Security update support at no additional cost Non-security related hotfix support requires a separate Extended Hotfix Support Agreement to be purchased (per-fix fees also apply) Please note: Microsoft will not accept requests for warranty support, design changes, or new features during the Extended Support phase Extended Support is not available for Consumer, Hardware, or Multimedia products Enrollment in a maintenance program may be required to receive these benefits for certain products Self-Help Online Support Self-Help Online Support is available throughout a product's lifecycle and for a minimum of 12 months after the product reaches the end of its support. Microsoft online Knowledge Base articles, FAQs, troubleshooting tools, and other resources, are provided to help customers resolve common issues. Please note: Enrollment in a maintenance program may be required to receive these benefits for certain products (source: http://support.microsoft.com/lifecycle/#tab1)

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• The Best Websites for Free Online Courses, Certificates, Degrees, and Educational Resources

  - by Lori Kaufman

  Have you thought about expanding your knowledge by taking some courses? There are several colleges and other sites that offer free online courses, certificate programs, some degree programs, and education resources for teachers and professors. How to Banish Duplicate Photos with VisiPic How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It?

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• Resources to learn XNA for a professional c# developer

  - by Team-JoKi

  I'm a .net consultant (mainly c#) for my job, but for a while now, I've been interested in making a game in XNA (as a hobby project). I've had a "beginner" course in XNA when I was still a student, but I've lost most of the information (plus, it was VERY beginner, not enough to get you really started). So my question, which resources would be useful for me to learn XNA (books, blogs, websites, tutorials, resource websites - like textures, audio files, etc..)? I know this is a very open question, but I'm thankful for any information.

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