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  • Microsoft Tech-Ed North America 2010 - SQL Server Upgrade, 2000 - 2005 - 2008: Notes and Best Practi

    - by ssqa.net
    It is just a week to go for Tech-Ed North America 2010 in New Orleans, this time also I'm speaking at this conference on the subject - SQL Server Upgrade, 2000 - 2005 - 2008: Notes and Best Practices from the Field... more from here .. It is a coincedence that this is the 2nd time the same talk has been selected in Tech-Ed North America for the topic I have presented in SQLBits before....(read more)

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  • Tech Germs – Tis the Season [Infographic]

    - by Asian Angel
    Think the tech and household items you work with or use on a daily basis are clean? Then think again. View a Larger Version of the Infographic Tech Germs [infographic] – Blog Post [via Elinor Mills] How to See What Web Sites Your Computer is Secretly Connecting To HTG Explains: When Do You Need to Update Your Drivers? How to Make the Kindle Fire Silk Browser *Actually* Fast!

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  • Preparing for Those ‘Requests for Tech Help’ Ahead of Time Can Pay Off [Humorous Image]

    - by Asian Angel
    We have all been there…waiting for the inevitable ‘repeat request’ for help, but ‘sometimes’ you can save the day ahead of time with a little bit of preparation! Then there are the times when it is just best to admit defeat… Found this today while working on a clients completely hosed PC… [Reddit IIIIIIITTTTTTTTTTTT] [via Fail Desk] How To Use USB Drives With the Nexus 7 and Other Android Devices Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It

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  • Soluto’s New Quick Question Button Makes Family Tech Support Simple

    - by Jason Fitzpatrick
    Soluto, a computer and boot management tool, now features a Quick Question button that allows the people you help out to easily click a button and send you both a short message and a screenshot of the problem. Any time your friend or family member presses F8, Soluto will take a screenshot of the screen, the Task Manager history, and a note from the user highlighting what issue they’re experiencing, and then email it all to you. After reviewing the email you can easily login to Soluto to remotely manage your friend’s computer and help with the problem. For more information about Soluto you can check out our previous reviews of the service here and here, or just hit up the link below to read more and take Soluto for a test drive. Soluto is a free service (for the first 5 computers), Windows only. Introducing Quick Question [The Soluto Blog] Java is Insecure and Awful, It’s Time to Disable It, and Here’s How What Are the Windows A: and B: Drives Used For? HTG Explains: What is DNS?

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  • Itautec Accelerates Profitable High Tech Customer Service

    - by charles.knapp
    Itautec is a Brazilian-based global high technology products and services firm with strong performance in the global market of banking and commercial automation, with more than 2,300 global clients. It recently deployed Siebel CRM for sales, customer support, and field service. In the first year of use, Siebel CRM enabled a 30% growth in services revenue. Siebel CRM also reduced support costs. "Oracle's Siebel CRM has minimized costs and made our customer service more agile," said Adriano Rodrigues da Silva, IT Manager. "Before deployment, 95% of our customer service contacts were made by phone. Siebel CRM made it possible to expand' choices, so that now 55% of our customers contact our helpdesk through the newer communications channels." Read more here about Itautec's success, and learn more here about how Siebel CRM can help your firm to grow customer service revenues, improve service levels, and reduce costs.

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  • WWDC and Tech Ed: A Tale of Two DevCons

    - by andrewbrust
    Next week marks the first full week of June.  Summer will feel in full swing and it will be a pretty big season for technology.  In seeming acknowledgement of that very fact, both Apple and Microsoft will be holding large developers conferences starting Monday.  Apple will hold its annual Worldwide Developers Conference (WWDC) in lovely San Francisco and Microsoft will hold its Tech Ed conference in muggy, oil-laden yet soulful New Orleans.  A brief survey of each show reveals much about the differences in each company’s offerings, strategy, and approach to customers and partners. In the interest of full disclosure, I must explain that I will be speaking at Microsoft’s Tech Ed show, and have done so, on and off, since 2003.  I have never been to an Apple conference and, as readers of this blog may know, I acquired my first ever Apple product 2 months ago when I bought an iPad on the day of that product’s launch.  I think I have keen insights into Microsoft’s conference.  My ability to comment on Apple’s event ranges somewhere between backseat driver and naive observer.  Just so you know. Although both shows cater to their respective company’s developers, there are a number of differences in the events’ purposes and content approaches.  First off, let’s consider each show as a news and PR vehicle.  WWDC will feature Steve Jobs’ keynote address and most likely will be where Apple officially reveals details of its 4th-generation iPhone. Jobs will likely also provide deep background information on the corresponding iPhone OS release.  These presumed announcements will make the show a magnet for the tech press and tech blogger elite.  Apple’s customers will be interested too, especially since the iPhone OS release will likely be made available to owners of existing iPhone, iPod Touch and iPad devices. Tech Ed, on the other hand, may not be especially newsworthy at all.  The keynote address will be given by Bob Muglia, who is President of the company’s Server and Tools Division, and he’ll likely be reviewing things more than previewing them. That’s because the company has, in the last 6-8 months, already released new versions of a majority of its products, including Windows, Office, SharePoint, SQL Server, Exchange, its Azure cloud platform, its .NET software development layer, its Silverlight Rich Internet Application (RIA) technology and its Visual Studio developer suite.  Redmond’s product pipeline has functioned more like a firehose of late, and the company has a ton of work to do to get developers up to speed on everything that’s new. I know I keep saying “developers,” but in Tech Ed’s case, that’s not really accurate.  In North America, Tech Ed caters to both developers and IT pros (i.e. technologists who work with physical IT infrastructure, as well as security and administration of the server software that runs on it).  This pairing has, since its inception, struck some as anomalous and others, including many exhibitors, as very smart. Certainly, it means Tech Ed ends up being a confab for virtually all professionals in Microsoft’s ecosystem.  And this year, Microsoft’s Business Intelligence (BI) conference will be co-located with Tech Ed, further enhancing that fusion effect. Clearly then, Microsoft’s show will focus on education, as its name assures us.  Apple’s will serve as both a press event and an opportunity to get its own App Store developer channel synced up with its newest technology advances.  For example, we already know that iPhone OS 4.0 will provide for a limited multitasking capability; that will only work well if people know how to code to it in a capable way.  Apple also told us its iAd advertising platform will be part of the new OS, and Steve Jobs insists that’s to provide a revenue opportunity for developers.  This too, then, needs to be explicated and soaked up buy the faithful. A look at each show’s breakout session lineup provides some interesting takeaways.  WWDC will have very few Mac-specific sessions on offer, and virtually no sessions that at are IT- or “Enterprise-“ related.  It’s all about the phone, music players and tablets.  However, WWDC will have plenty of low-level, hardcore tech coverage of such things as Advanced Memory Analysis and Creating Secure Applications, as well as lots of rich media-related content like Core Animation and Game Design and Development.  Beyond Apple’s proprietary platform, WWDC will also feature an array of sessions on HTML 5 and other Web standards.  In all, WWDC offers over 100 technical sessions and hands-on labs. What about Tech Ed’s editorial content?  Like the target audience, it really runs the gamut.  The show has 21 tracks (versus WWDC’s 5) and more than 745 “learning opportunities” which include breakout sessions, demo stations, hands-on labs and BIrds of a Feather discussion sessions.  Topics range from Architecture talks like Patterns of Parallel Programming to cloud computing talks like Building High Capacity Compute Applications with Windows Azure to IT-focused topics like Virtualization of Microsoft SharePoint 2010 Farm Architecture.  I also count 19 sessions on Windows Phone 7.  Unfortunately, with regard to Web standards and HTML 5, only a few sessions are offered, all of them specific to Internet Explorer. All-in-all, Apple’s show looks more exciting and “sexier” than Tech Ed. Microsoft’s show seems a lot more enterprise-focused than WWDC. This is, of course, well in sync with each company’s approach and products.  Microsoft’s content is much wider ranging and bests WWDC in sheer volume of sessions and labs.  I suppose some might argue that less is more; others that Apple’s consumer-focused offerings simply don’t provide for the same depth of coverage to a business audience.  Microsoft has a serious focus on the cloud and  a paucity of coverage on client-side Web standards; Apple has virtually no cloud offering at all.  Again, this reflects each tech titan’s go-to-market strategy. My own take is that employees of each company should attend the other’s event.  The amount of mutual exclusivity in content may make sense in terms of corporate philosophy, but the reality is that each company could stand to diversify into the other’s territory, at least somewhat. My own talk at Tech Ed will focus on competitive analysis around Microsoft’s BI products.  Apple does not today figure into that analysis. Maybe one day it will.

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  • General purpose ticketing/tech support system [closed]

    - by crazybyte
    Possible Duplicate: What’s your favorite ticketing system? I was wondering if somebody could recommend me a very user friendly or simple general purpose ticketing/tech support system. I need something that is web based, preferably open-sourced/free software implemented using PHP, Ruby, Ruby on Rails or Java (as back end) with MySQL or PostgreSQL as database engine. I need something that is not development management oriented or project management oriented like Eventum or similar (random example), something to which the user can connect open a tech support request and be able to follow it until is solved or dropped.I need it to be open-sourced to be able to modify it if there is a need or extend it. I tried a number of such systems available and I found that osTicket or eTicket is something that it's close to what I need, but the code is somewhat flaky and some of the features are working badly or behaving strangely. Any thoughts/advice where to find something similar? Thanks!

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  • Google I/O 2010 - Tech, innovation, CS, & more: A VC panel

    Google I/O 2010 - Tech, innovation, CS, & more: A VC panel Google I/O 2010 - Technology, innovation, computer science, and more: A VC panel Tech Talks Albert Wenger, Chris Dixon, Dave McClure, Brad Feld, Paul Graham, Dick Costolo What do notable tech-minded VCs think about big trends happening today? In this session, you'll get to hear from and ask questions to a panel of well-respected investors, all of whom are programmers by trade. Albert Wenger, Chris Dixon, Dave McClure, Paul Graham, and Brad Feld will duke it out on a number of hot tech topics with Dick Costolo moderating. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 329 5 ratings Time: 01:00:20 More in Science & Technology

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  • What's the next tech bubble? [closed]

    - by jayd3e
    Today I read one of Jeff Atwood's newest blog posts entitle "Lived Fast, Died Young, Left a Tired Corpse." In the second paragraph, he mentions that: There's plenty of evidence that we're entering another tech bubble. It's just less visible to people outside the tech industry because there's no corresponding stock market IPO frenzy. Yet. I was just curious if anyone has some solid ideas as to what this next tech bubble could be?

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  • Need Tech Support? Call the Star Wars Help Desk! [Video Classic]

    - by Asian Angel
    Having problems with the Tractor Beam? Did a weapons malfunction bring your computer system down? Is the Replicator making your Earl Grey Tea taste odd? Wait…what??!! Just call the Star Wars Help Desk to get the personalized help you need. Star Wars Help Desk [YouTube] Latest Features How-To Geek ETC How to Enable User-Specific Wireless Networks in Windows 7 How to Use Google Chrome as Your Default PDF Reader (the Easy Way) How To Remove People and Objects From Photographs In Photoshop Ask How-To Geek: How Can I Monitor My Bandwidth Usage? Internet Explorer 9 RC Now Available: Here’s the Most Interesting New Stuff Here’s a Super Simple Trick to Defeating Fake Anti-Virus Malware Comix is an Awesome Comics Archive Viewer for Linux Get the MakeUseOf eBook Guide to Speeding Up Windows for Free Need Tech Support? Call the Star Wars Help Desk! [Video Classic] Reclaim Vertical UI Space by Adding a Toolbar to the Left or Right Side of Firefox Androidify Turns You into an Android-style Avatar Reader for Android Updates; Now with Feed Widgets and More

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  • Top 4 Lame Tech Blogging Posts

    - by jkauffman
    From a consumption point of view, tech blogging is a great resource for one-off articles on niche subjects. If you spend any time reading tech blogs, you may find yourself running into several common, useless types of posts tech bloggers slip into. Some of these lame posts may just be natural due to common nerd psychology, and some others are probably due to lame, lemming-like laziness. I’m sure I’ll do my fair share of fitting the mold, but I quickly get bored when I happen upon posts that hit these patterns without any real purpose or personal touches. 1. The Content Regurgitation Posts This is a common pattern fueled by the starving pan-handlers in the web traffic economy. These are posts that are terse opinions or addendums to an existing post. I commonly see these involve huge block quotes from the linked article which almost always produces over 50% of the post itself. I’ve accidentally gone to these posts when I’m knowingly only interested in the source material. Web links can degrade as well, so if the source link is broken, then, well, I’m pretty steamed. I see this occur with simple opinions on technologies, Stack Overflow solutions, or various tech news like posts from Microsoft. It’s not uncommon to go to the linked article and see the author announce that he “added a blog post” as a response or summary of the topic. This is just rude, but those who do it are probably aware of this. It’s a matter of winning that sweet, juicy web traffic. I doubt this leeching is fooling anybody these days. I would like to rally human dignity and urge people to avoid these types of posts, and just leave a comment on the source material. 2. The “Sorry I Haven’t Posted In A While” Posts This one is far too common. You’ll most likely see this quote somewhere in the body of the offending post: I have been really busy. If the poster is especially guilt-ridden, you’ll see a few volleys of excuses. Here are some common reasons I’ve seen, which I’ll list from least to most painfully awkward. Out of town Vague allusions to personal health problems (these typically includes phrases like “sick”, “treatment'”, and “all better now!”) “Personal issues” (which I usually read as "divorce”) Graphic or specific personal health problems (maximum awkwardness potential is achieved if you see links to charity fund websites) I can’t help but to try over-analyzing why this occurs. Personally, I see this an an amalgamation of three plain factors: Life happens Us nerds are duty-driven, and driven to guilt at personal inefficiencies Tech blogs can become personal journals I don’t think we can do much about the first two, but on the third I think we could certainly contain our urges. I’m a pretty boring guy and, whether or I like it or not, I have an unspoken duty to protect the world from hearing about my unremarkable existence. Nobody cares what kind of sandwich I’m eating. Similarly, if I disappear for a while, it’s unlikely that anybody who happens upon my blog would care why. Rest assured, if I stop posting for a while due to a vasectomy, you will be the first to know. 3. The “At A Conference”, or “Conference Review” Posts I don’t know if I’m like everyone else on this one, but I have never been successfully interested in these posts. It even sounds like a good idea: if I can’t make it to a particular conference (like the KCDC this year), wouldn’t I be interested in a concentrated summary of events? Apparently, no! Within this realm, I’ve never read a post by a blogger that held my interest. What really baffles is is that, for whatever reason, I am genuinely engaged and interested when talking to someone in person regarding the same topic. I have noticed the same phenomenon when hearing about others’ vacations. If someone sends me an email about their vacation, I gloss over it and forget about it quickly. In contrast, if I’m speaking to that individual in person about their vacation, I’m actually interested. I’m unsure why the written medium eradicates the intrigue. I was raised by a roaming pack of friendly wild video games, so that may be a factor. 4. The “Top X Number of Y’s That Z” Posts I’ve seen this one crop up a lot more in the past few of years. Here are some fabricated examples: 5 Easy Ways to Improve Your Code Top 7 Good Habits Programmers Learn From Experience The 8 Things to Consider When Giving Estimates Top 4 Lame Tech Blogging Posts These are attention-grabbing headlines, and I’d assume they rack up hits. In fact, I enjoy a good number of these. But, I’ve been drawn to articles like this just to find an endless list of identically formatted posts on the blog’s archive sidebar. Often times these posts have overlapping topics, too. These types of posts give the impression that the author has given thought to prioritize and organize the points as a result of a comprehensive consideration of a particular topic. Did the author really weigh all the possibilities when identifying the “Top 4 Lame Tech Blogging Patterns”? Unfortunately, probably not. What a tool. To reiterate, I still enjoy the format, but I feel it is abused. Nowadays, I’m pretty skeptical when approaching posts in this format. If these trends continue, my brain will filter these blog posts out just as effectively as it ignores the encroaching “do xxx with this one trick” advertisements. Conclusion To active blog readers, I hope my guide has served you precious time in being able to identify lame blog posts at a glance. Save time and energy by skipping over the chaff of the internet! And if you author a blog, perhaps my insight will help you to avoid the occasional urge to produce these needless filler posts.

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  • YouTube Developers Live: Tech Talk on YouTube APIs

    YouTube Developers Live: Tech Talk on YouTube APIs A special broadcast of Raul Furnică's tech talk at GDG Silicon Valley. Raul, the YouTube API Tech Lead, will discuss the technical platform the new YouTube API is built on, the impact of the new APIs on existing developers and applications, and the new features never seen before in previous versions of the API. Deck for video can be found here: goo.gl Please note, there will not be open Q/A this week. From: GoogleDevelopers Views: 0 0 ratings Time: 01:00:00 More in Science & Technology

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  • How To Activate Your Free Office 2007 to 2010 Tech Guarantee Upgrade

    - by Matthew Guay
    Have you purchased Office 2007 since March 5th, 2010?  If so, here’s how you can activate and download your free upgrade to Office 2010! Microsoft Office 2010 has just been released, and today you can purchase upgrades from most retail stores or directly from Microsoft via download.  But if you’ve purchased a new copy of Office 2007 or a new computer that came with Office 2007 since March 5th, 2010, then you’re entitled to an absolutely free upgrade to Office 2010.  You’ll need enter information about your Office 2007 and then download the upgrade, so we’ll step you through the process. Getting Started First, if you’ve recently purchased Office 2007 but haven’t installed it, you’ll need to go ahead and install it before you can get your free Office 2010 upgrade.  Install it as normal.   Once Office 2007 is installed, run any of the Office programs.  You’ll be prompted to activate Office.  Make sure you’re connected to the internet, and then click Next to activate. Get your Free Upgrade to Office 2010 Now you’re ready to download your upgrade to Office 2010.  Head to the Office Tech Guarantee site (link below), and click Upgrade now. You’ll need to enter some information about your Office 2007.  Check that you purchased your copy of Office 2007 after March 5th, select your computer manufacturer, and check that you agree to the terms. Now you’re going to need the Product ID number from Office 2007.  To find this, open Word or any other Office 2007 application.  Click the Office Orb, and select Options on the bottom. Select the Resources button on the left, and then click About. Near the bottom of this dialog, you’ll see your Product ID.  This should be a number like: 12345-123-1234567-12345   Go back to the Office Tech Guarantee signup page in your browser, and enter this Product ID.  Select the language of your edition of Office 2007, enter the verification code, and then click Submit. It may take a few moments to validate your Product ID. When it is finished, you’ll be taken to an order page that shows the edition of Office 2010 you’re eligible to receive.  The upgrade download is free, but if you’d like to purchase a backup DVD of Office 2010, you can add it to your order for $13.99.  Otherwise, simply click Continue to accept. Do note that the edition of Office 2010 you receive may be different that the edition of Office 2007 you purchased, as the number of editions has been streamlined in the Office 2010 release.  Here’s a chart you can check to see what edition you’ll receive.  Note that you’ll still be allowed to install Office on the same number of computers; for example, Office 2007 Home and Student allows you to install it on up to 3 computers in the same house, and your Office 2010 upgrade will allow the same. Office 2007 Edition Office 2010 Upgrade You’ll Receive Office 2007 Home and Student Office Home and Student 2010 Office Basic 2007Office Standard 2007 Office Home and Business 2010 Office Small Business 2007Office Professional 2007Office Ultimate 2007 Office Professional 2010 Office Professional 2007 AcademicOffice Ultimate 2007 Academic Office Professional Academic 2010 Sign in with your Windows Live ID, or create a new one if you don’t already have one. Enter your name, select your country, and click Create My Account.  Note that Office will send Office 2010 tips to your email address; if you don’t wish to receive them, you can unsubscribe from the emails later.   Finally, you’re ready to download Office 2010!  Click the Download Now link to start downloading Office 2010.  Your Product Key will appear directly above the Download link, so you can copy it and then paste it in the installer when your download is finished.  You will additionally receive an email with the download links and product key, so if your download fails you can always restart it from that link. If your edition of Office 2007 included the Office Business Contact Manager, you will be able to download it from the second Download link.  And, of course, even if you didn’t order a backup DVD, you can always burn the installers to a DVD for a backup.   Install Office 2010 Once you’re finished downloading Office 2010, run the installer to get it installed on your computer.  Enter your Product Key from the Tech Guarantee website as above, and click Continue. Accept the license agreement, and then click Upgrade to upgrade to the latest version of Office.   The installer will remove all of your Office 2007 applications, and then install their 2010 counterparts.  If you wish to keep some of your Office 2007 applications instead, click Customize and then select to either keep all previous versions or simply keep specific applications. By default, Office 2010 will try to activate online automatically.  If it doesn’t activate during the install, you’ll need to activate it when you first run any of the Office 2010 apps.   Conclusion The Tech Guarantee makes it easy to get the latest version of Office if you recently purchased Office 2007.  The Tech Guarantee program is open through the end of September, so make sure to grab your upgrade during this time.  Actually, if you find a great deal on Office 2007 from a major retailer between now and then, you could also take advantage of this program to get Office 2010 cheaper. And if you need help getting started with Office 2010, check out our articles that can help you get situated in your new version of Office! Link Activate and Download Your free Office 2010 Tech Guarantee Upgrade Similar Articles Productive Geek Tips Remove Office 2010 Beta and Reinstall Office 2007Upgrade Office 2003 to 2010 on XP or Run them Side by SideCenter Pictures and Other Objects in Office 2007 & 2010Change the Default Color Scheme in Office 2010Show Two Time Zones in Your Outlook 2007 Calendar TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Windows Media Player Plus! – Cool WMP Enhancer Get Your Team’s World Cup Schedule In Google Calendar Backup Drivers With Driver Magician TubeSort: YouTube Playlist Organizer XPS file format & XPS Viewer Explained Microsoft Office Web Apps Guide

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  • question about offer letter from tech company [migrated]

    - by paul smith
    I just received an offer letter from a tech company and I am a curious if it is normal practice to state this in the offer letter: "Your salary will be reviewed on a regular cycle as dictated by company policy"?Is this normal? To me it sounds a little shady, but I might just be thinking too much which is why I'd like to hear from others who've seen/received offer letters before from tech companies.

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  • PDC and Tech-Ed Europe Slides and Code

    - by Stephen Walther
    I spent close to three weeks on the road giving talks at Tech-Ed Europe (Berlin), PDC (Los Angeles), and the Los Angeles Code Camp (Los Angeles). I got to talk about two topics that I am very passionate about: ASP.NET MVC and Ajax. Thanks everyone for coming to all my talks! At PDC, I announced all of the new features of our ASP.NET Ajax Library. In particular, I made five big announcements: ASP.NET Ajax Library Beta Released – You can download the beta from Ajax.CodePlex.com ASP.NET Ajax Library includes the AJAX Control Toolkit – You can use the Ajax Control Toolkit with ASP.NET MVC. ASP.NET Ajax Library being contributed to the CodePlex Foundation – ASP.NET Ajax is the founding project for the CodePlex Foundation (see CodePlex.org) ASP.NET Ajax Library is receiving full product support – Complain to Microsoft Customer Service at midnight on Christmas ASP.NET Ajax Library supports jQuery integration – Use (almost) all of the Ajax Control Toolkit controls in jQuery For more details on the Ajax announcements, see James Senior’s blog entry on the Ajax announcements at: http://jamessenior.com/post/News-on-the-ASPNET-Ajax-Library.aspx In my MVC talks, I discussed the new features being introduced with ASP.NET MVC 2. Here are three of my favorite new features: Client Validation – Client validation done the right way. Do your validation in your model and let the validation bubble up to JavaScript code automatically. Areas – Divide your ASP.NET MVC application into sub-applications. Great for managing both medium and large projects. RenderAction() – Finally, a way to add content to master pages and multiple pages without doing anything strange or twisted. There are demos of all of these features in the MVC downloads below. Here are the power point and code from all of the talks: PDC – Introducing the New ASP.NET Ajax Library PDC – ASP.NET MVC: The New Stuff Tech-Ed Europe - What's New in Microsoft ASP.NET Model-View-Controller Tech-Ed Europe - Microsoft ASP.NET AJAX: Taking AJAX to the Next Level

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  • Tech Ed/BI Conference 2010: A Recovering Industry in a Recovering City

    - by andrewbrust
    I tried writing a post for this blog last night, while at the this year’s Microsoft Tech Ed and Business Intelligence conferences, in New Orleans. But I literally fell asleep while writing it.  That’s probably a sign that my readers might have done the same while reading it. Why the writer’s block? This was a very good show for me, but I think I was having trouble figuring out exactly why.  Now that I’m on the flight home, I’m starting to piece it together. One reason, for sure, was that I’ve spent years in both the developer and the BI worlds, and a show that combined the two was really enjoyable for me.  Typically, the subject matter, the attendees, the Microsoft execs and managers, and even the social circles have been separate.  This year’s Tech Ed facilitated a fusion of each of these previously segregated groups.  That was good for me as a speaker; for example, I facilitated a Birds of a Feather session on PowerPivot (Microsoft’s new self-service BI offering) which was well-attended, and by a large number of non-BI pros.  The fusion was good for me as an attendee too, as Microsoft BI, in the form of a new Pivot Viewer control, made it into the Day 1 keynote, demoed by Microsoft’s key BI champion, Amir Netz.  And it was good for me socially, as I was able to meet with peers in both camps, and at one location. Speaking of meeting with industry colleagues, I did a lot of that at this show.  Probably for the first time ever, I carefully scheduled and conducted a series of meetings with friends and business acquaintances in the developer tools, data visualization, utilities, publishing and training areas of the Microsoft ecosystem.  Beside the time efficiencies in conducting so many meetings, I discovered another benefit. I got a real handle on the tech industry’s economic health. The news here is good.  First of all, 2010 has been a great year for just about everyone I spoke to.  The mood is positive, energy is high, and people are working really hard.  This is, of course, refreshing to see, and it’s a huge relief.  Add to that the fact that this year’s Tech Ed was about 2.5 times larger in headcount than last year’s (based on numbers from unofficial, but reliable, sources), and the economic prognosis seems excellent.  But there’s more to it than that. Here’s the thing: everyone I talked to seems to be working, and succeeding, at changing their business models to adapt to changes in the industry.  Whether it’s the Internet’s impact on publishing and training, the increased importance of the developer audience in South Asia, the shift of affordable developer and business talent to unfamiliar locales abroad, or even lapses in Microsoft’s performance in the market, partner companies aren’t just rolling with the punches; they’re welcoming the changes and working them to their advantage.  No one seemed downtrodden, or even fatigued.  Even for businesses who have seen core revenue streams become commoditized, everyone seems to be changing their market strategy and winning.  Even Microsoft, of whom I have been critical recently, showed signs of successful hard work and playbook change, in the maturing of their cloud strategy, their commitment to it and their excitement around it.  And the embedded, managed, self-service BI strategy that Microsoft has been touting looks like it’s already being embraced by customers, even though PowerPivot, and other new Microsoft BI products, were released only recently. The collective optimism I have witnessed, and that I have felt, tells me good things about this industry and the economy.  The stock market had huge mood swings during my stay, and that may yet subdue the industry recovery I have seen this week.  Nonetheless, I am convinced that a strong foundation of hard work, innovative thinking and, if I may,  true renaissance is underlying this industry’s success. That kind of strength will generate a strong recovery, I am certain, whether now or once we’re past another round of choppy weather in the broader economy.  The fundamentals are good.

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  • Oracle at HR Tech: What a Difference a Year Makes

    - by Natalia Rachelson
    Last week, I had the privilege of attending the famous HR Technology Conference (HR Tech) in my new hometown of Chicago. This annual event, which draws the who of who in the world of HR technology, was by far the biggest.  It wasn't just the highest level of attendance that was mind blowing, but also the amazing quality of attendees. Kudos go to the organizers, especially Bill Kutik for pulling together such a phenomenal conference. Conference highlights included Naomi Bloom's (http://infullbloom.us) Masters Panel and Mark Hurd's General Session on the last day of the conference. Naomi managed to do the seemingly impossible -- get all of the industry heavyweights and fierce competitors to travel to Chicago for her panel. Here are the executives she hosted: Our own Steve Miranda Sanjay Poonen, President Global Solutions, SAP Stan Swete, CTO, Workday Mike Capone, VP for Product Development and CIO, ADP John Wookey, EVP, Social Applications, Salesforce.com Adam Rogers, CTO, Ultimate Software       I bet you think "WOW" when you look at these names. Just this panel by itself would have been enough of a draw for any tech conference, so Naomi and Bill really scored. TechTarget published a great review of the conference here.  And here are a few highlights from Steve. "Steve Miranda, EVP Apps Dev Oracle, said delivering software in the cloud helps vendors shape their products to customer needs more efficiently. "As vendors, we're able to improve the software faster," he said. "We can see in real time what customers are using and not using." Miranda underscored Oracle's commitment to socializing its HCM platform,and named recruiting as an area where social has had a significant impact. "We want to make social a part of the fabric, not a separate piece," he said. "Already, if you're doing recruiting without social, it probably doesn't make any sense."" Having Mark Hurd at the conference was another real treat and everyone took notice.  The Business of HR publication covered Mark's participation at HR Tech and the full article is available here. Here is what Business of HR had to say: "In truth, the story of Oracle today is a story similar to many of the current and potential customers they faced at the conference this week. Their business is changing and growing. They've dealt with acquisitions of their own and their competitors continue to nip at their heels. They are dealing with growth (and yes, they are hiring in case you're interested). They have concerns about talent as well. If Oracle feels as strongly about their products as they seem to be, they will be getting their co-president in front of a lot more groups of current and potential customers like they did at the HR Technology Conference this year. And here's hoping this is one executive who won't stop talking about the importance of talent just because he isn't at the HR tech conference anymore." Natalia RachelsonSenior Director, Oracle Applications

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  • Public Sector FMW Customer Tech Day in Reston, Tuesday Oct 7th

    - by BPMWarrior
    Have your heard? There is another PS FMW Customer Tech Day scheduled in the Oracle Reston office!                                                                                          Fusion Middleware Customer Tech Day                                                          October 7, 2014                                   Please join Oracle & Sofbang on Tuesday October 7th for our second Public Sector Oracle Fusion Middleware (OFMW) Customer Tech Day in Reston.   This Tech Day is designed with you the customer in mind. Come learn and share with other customers. This event will be centered on Mobility, App Advantage, WebCenter, SOA, BPM, Security and FMWaaS.   Sofbang enables customers to create, integrate and run agile intelligent business applications leveraging Oracle Fusion Middleware. Based out of Chicago, IL, Sofbang is recognized as an Oracle Platinum level Partner in the Oracle Partner Network. For more information on Sofbang, please visit www.sofbang.com   To confirm your attendance at this Event or for more information, please email [email protected]                                              

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