hi all, yesterday on a computer of a friend a strange thing happened. after booting the ports fo http, https and ftp are closed but e-mail is still working. in the control panel the windows firewall seems active even if he tries to deactivate it. i have a suspision that it is the faul of norton internet security 2010, we have tried to uninstall it, but the uninstallation did not work. when using the removal tool from symantec it just goes to 23% and then it crashes. the process ccSvcHst.exe is still running. how can i safeley remove the rest of norton internet security? thanks in advance [edit] norton internet security 2010 is sucesfully removed, but still no connectivity