I boot from USB . But after I choose the language and connect to the wi fi . I go to the 3rd step which is the preparing to install ubuntu . and it check everything is going right ,no red x marks. and below the dialogue there is optional choices download update while installing install third-party software and here is the problem If I choose any of those or if I don't and just continue the mouse pointer is just freezing for hours and I don't access the next step I hope you got what I mean and thank you .