I have looked extensively on the help forums but haven't found a similar problem. Whether I want to Shut Down, Restart, Log Out or Suspend, as soon as I select my desired option the screen goes black with a message (Out of Range displayed in the middle of the screen. No combination of keys frees the screen and I have to manually hold the power button on my PC to shut it down. There is no problem on start up. My computer is a dual boot with Windows 7.