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l ?????????
??????Help ??????? Table of
Contents? ????Certification?
??,????????: My Oracle Support Help - Certifications (Doc ID 870956.5)
l ?????????
?????????????????????????,???My Oracle
Support Help - Certifications (Doc ID 870956.5)????????????????????,??? Global Customer Support ?????
l ???????????
????????????:
http://www.oracle.com/support/contact.html
l ????????????
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Export ???
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l ??????????
?Oracle
Education ??????????: http://education.oracle.com
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???????????,???Oracle Education ??(????????????)?
l ????? License codes/Keys?
http://www.oracle.com/us/support/licensecodes/index.html
?????????License Codes
?????????????(?????),????????????????????Oracle license code ?????????,????Customer Support Identifier (CSI)?
l ???Software Delivery
Cloud ?????????
???Software Delivery Cloud ???????? (Doc ID 1070969.1)
??? http://edelivery.oracle.com/ ,Oracle
Software Delivery Cloud.
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????????,????Go
????????Continue
?????????
l ??????Oracle.com ????
1, ? www.oracle.com
2, ???????“Help”
3, ?????,???“Oracle.com login FAQ”
4, ????????????
5,
Oracle.com ????????????
l ????CRM Ondemand ?????
?CRMOD ??,????????:
(i) CRMOD ??????:
http://www.oracle.com/us/products/applications/crmondemand/support/customer-care-support-337680.html
(ii) CRMOD ?????????,?????????????????: https://ebusiness.siebel.com/odcustomercare/contact/contact_cc.asp
l ???? Oracle Software
Delivery Cloud ???
????Oracle Software Delivery Cloud – ??Oracle ??????,???/????????email ????????
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3. ????,?? "Please verify account(?????)" ,????????????email ID
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l ???My Oracle Support??????Oracle Database Patchset ?
1. ??????
2. ??Product ?Product Family: Oracle database.
3. ????:? Oracle 10.2.0.4.
4. ????:?Microsoft x64 (64-bit).
5. ??????: Patchset/Minipack.
6. ?? Go.
l ?????????????FTP ???
???? CD/DVD ? FTP ??:
???My Oracle Support (
https://support.oracle.com ) ???????Contact Us??
???????????? CD/DVD ? FTP ????????????
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